Shipping Policy for Vachglasnii
Effective Date: March 5, 2025
Vachglasnii prioritizes efficient shipping and timely delivery to ensure that our customers receive their tennis equipment without unnecessary delays. Below are the details of our shipping process, costs, and international delivery policies.
1. Order Processing & Handling Time
- Orders are processed within 2 business days.
- Processing may take longer during peak sales periods or holidays.
- Tracking details are emailed once the order has shipped.
2. Domestic (U.S.) Shipping Services
Vachglasnii offers three levels of shipping within the U.S.:
- Economy Shipping (5-9 business days) – Free on orders over $75.
- Standard Shipping (3-6 business days) – Available for an additional fee.
- Express Shipping (1-3 business days) – For urgent deliveries.
3. International Shipping Information
Vachglasnii ships globally, with estimated delivery times varying based on location:
- Canada & Mexico: 5-12 business days
- Europe: 7-15 business days
- Asia & Australia: 10-20 business days
- Rest of the world: 15-25 business days
All international shipments are subject to customs duties and import taxes, which are the responsibility of the customer.
4. Shipping Issues & Refund Policy
If your order is lost, stolen, or arrives damaged, please notify us within 48 hours of delivery.
- We will assist with filing a claim with the shipping provider.
- If eligible, we may offer a replacement or store credit.
- Refunds for delayed orders are not guaranteed unless shipping insurance was purchased.
5. Address Accuracy & Changes
- Customers must provide accurate and complete shipping details at checkout.
- Address changes can be requested within 24 hours of placing an order.
6. Contact Information
For further inquiries about your shipment, contact:
📍 4030 S 12th Pl, Sheboygan, Wisconsin
📞 (920) 452-7104
📧 info@vachglasnii.com